The QRP Story

Trusted by Michigan’s most successful businesses since 1979

From our humble beginnings in 1979 as a one-man operation, we have built a legacy through industry leadership, growth, and innovation, all while maintaining a commitment to integrity. We consistently stay at the forefront of technology, enabling us to provide much more than just ink on paper. Today, we have grown to become the premier printing company in the Great Lakes Bay Region, earning the trust of Michigan’s most successful businesses.

Environmental responsibility, community support, and charitable efforts are at the core of our values. We have offered environmentally friendly solutions long before “being green” became a trend. Our manufacturing processes utilize the most sustainable raw materials available, and we are dedicated to leveraging our resources, scale, and technology to serve the Great Lakes Bay Region of Michigan and beyond.

As we continue to evolve, our focus remains on building lasting partnerships and delivering measurable value to our clients. By combining experienced craftsmanship with forward-thinking solutions, we help organizations streamline their print and communication strategies, reduce waste, and improve overall efficiency. This commitment to continuous improvement ensures that we not only meet the demands of today’s marketplace but also anticipate the needs of tomorrow.

Questions? Contact us!

For immediate assistance, call 989-496-2955

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Other inquiries may be submitted via email to info@qrp.ink. We will respond promptly.

Customer Satisfaction Metrics

We love our customers and it shows

97.2%

Net Promoter Score (NPS)

A Net Promoter Score (NPS) gauges customer loyalty and satisfaction by asking how likely customers are to recommend a company. A score above 70% is considered excellent, while a score above 90% is regarded as top tier.

100%

Customer Satisfaction (CSAT)

A customer satisfaction score (CSAT) measures how satisfied customers are with a company’s products or services. A score above 70% is considered good, while a score above 90% is deemed exceptional.

100%

Product Quality Score (PQUAL)

A product quality score (PQS) evaluates the quality of a product received by the customer. A score exceeding 80% is considered excellent, while a score above 90% is regarded as exceptional.

      EXCELLENT  
   Based on 267 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Zach 
 
 
 
 Trustindex verifies that the original source of the review is Google. We used QRP for some prints and we had a great experience. I spoke with Melissa and the communication was perfect, she broke down all the questions I had, the pricing was clear and the timeline was quick. I would recommend anyone use QRP.
  
 
      Posted on Google  
   
   Admin Assistant 
 
 
 
 Trustindex verifies that the original source of the review is Google. We are always in a hurry and QRP is always up to the task with excellent service and exceeding expectations.
  
 
      Posted on Google  
   
   Tammie Stimpfel 
 
 
 
 Trustindex verifies that the original source of the review is Google. Easy to work with and, as their name states, quick and reliable! Thank you for the fast turnaround!
  
 
      Posted on Google  
   
   Dallas Struve 
 
 
 
 Trustindex verifies that the original source of the review is Google. We Jefferson Football moms couldn't be happier.  The process from order to completion was super easy and the final product was exactly what we were looking for. Amy was a delight to work with and made the ordering very simple and straight forward. we gave them creative freedom and the design they came up with was amazing.  We will for sure be using them again.
  
 
      Posted on Google  
   
   Beth Huntley 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great company to work with - wonderful staff and quick reliable service
  
 
      Posted on Google  
   
   WILD'S HEATING 
 
 
 
 Trustindex verifies that the original source of the review is Google. Marnie Ferraro was very quick, and QRP did a fantastic job making our cards look exactly the way we wanted. It's always a breeze ordering with Quick Reliable Printing.
  
 
      Posted on Google  
   
   Sara JacobsCarter 
 
 
 
 Trustindex verifies that the original source of the review is Google. QRP always delivers a quality product and Joy is a joy to work with!
  
 
      Posted on Google  
   
   Cory Sursely 
 
 
 
 Trustindex verifies that the original source of the review is Google. I appreciate QRPs professionalism, expertise and quality.  They have printed brochures, direct mail pieces, note cards, business cards and even my wedding invitations.  Joy Stewart has always been helpful when I've needed to consult with her.

Recent Achievements

Proudly serving customers since 1979

2026

Featured Article

The Midland Daily News featured QRP in its “Business Matters” series. The article highlights QRP’s journey since it was founded in 1979.
Read the article here.

2024

Major Expansion

Significant expansion, including a new offset printing press, new digital presses, a suite of complementary finishing equipment, and additional storage space, as part of a strategic initiative to extend our services.

2022

Service Award

Recognized for attaining the highest customer loyalty & satisfaction Net Promoter Score (NPS) for our industry segment.

2020

Business Award

Named the 2020 Small Business of the Year by the Midland Business Alliance.

2020

Beautification Award

Recognized by the city of Midland Beautification Advisory Committee and awarded the coveted Beautification Award.

2019

Service Award

Recognized for attaining the highest customer loyalty & satisfaction Net Promoter Score (NPS) for our industry segment.

2018

Service Award

Recognized for attaining the highest customer loyalty & satisfaction Net Promoter Score (NPS) for our industry segment.

Fun facts about the year we were founded

We’re the local guys — a family-run printing company since 1979

Fun Facts 1979

Our President was James Carter.
Saddam Hussein was elected President of Iraq.
The Movie Apocalypse Now was released.
The Sugar Hill Gang released “Rapper’s Delight”.
Gas was 86¢, a loaf of bread was 29¢, a gallon of milk was 89¢, and a six pack of Pepsi was $1.29.
The Three Mile Island nuclear accident occurred, and Russia invaded Afghanistan.
Mother Teresa won the Nobel Peace Prize.

Popular Culture in 1979

YMCA sues the Village People for libel because of their song of the same name.
The most serious nuclear power plant accident in American history occurred at Three Mile Island in south-central Pennsylvania.
Pink Floyd released the multi-award-winning concept album “The Wall” with the top-selling single “Another Brick in the Wall”.
The General Knowledge Quiz Game Trivial Pursuit is Launched
The First Modern Bungee Jumping performed by a group from the Oxford University Dangerous Sports Club jumped from the Clifton Suspension Bridge joining England and Wales
McDonald’s introduces the Happy Meal