At Quick Reliable Printing (QRP, Inc.), we respect our customers and understand that you are concerned about privacy.  As used in this Privacy Policy, “Our”, “us”, and “we” means Quick Reliable Printing (QRP, Inc.), headquartered in the United States of America. The purpose of this privacy policy is to let you know what kind of information we collect, how we use it, and with whom it may be shared

Our practices comply with applicable U.S. laws and requirements. We are based in the United States, and this website is U.S.-based.  By using this site, you agree to the transfer of your personal information to or within the United States.

By accessing our website, you consent to the information collection and use practices described in this privacy policy. We promise to use your personal information only in ways that are compatible with this privacy policy and will never sell your information under any circumstances.

As we continue to develop our website and leverage technologies to enhance the services we offer, this policy is likely to change. It may be updated at any time without notice.

1. When do we collect information
We collect personally identifiable information when you provide it to us. In addition, our web servers collect the IP addresses of visitors to our websites.  We may also receive personal data and other online and offline information from our business partners, who share it with us. We will use such information in accordance with applicable laws and this privacy policy.

2. Types of Information Collected
The personal information we collect may include your name, title, company, address, email address, phone number, account name, and other details about your use of our websites, such as search terms and pages you visit.  We may combine the information we collect from you with the information we receive from you offline.  We may also receive information about you from other sources, such as address update services. Finally, we also collect information using cookies and web beacons, including your IP address, browser type, the duration and frequency of your visits, the pages of the site you visit, and other clickstream data.  For more information about cookies, please see the details below. If you choose not to provide the requested information, we may be unable to provide you with the requested products, services, or information.

3. Payments made via our website
We utilize a third-party payment processing service, Authorize.net (Visa). We do not store or process your payment card details on our website. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their privacy policy located at https://www.authorize.net/company/privacy/. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

4. How your information is collected

Automated Information Collection
Like many websites, we use “cookies” and other unique identifiers to obtain certain types of information when your web browser or device accesses our services.  To provide the best possible experience and run our business operations efficiently, we also utilize automated information collection technologies for reporting and analysis purposes. We examine metrics such as how you are interacting with our website

Third-party Automated Collection
Our service providers and we use anonymous identifiers such as cookies and other technologies to collect and store certain types of information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie, and session ID) whenever you interact with us or third parties that use our services.

5. How we may use your information
We may use or disclose the personal information we collect for one or more of the following business purposes:

• To fulfill or meet the reason for which the information is provided.
• To provide you with information, products, or services that you request from us.  For example, we collect personal information to facilitate customer service or to enable us to contact you if you request information.
• To provide you with email alerts and other offers and notices concerning our products or services, events, or news.
• To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collections.
• To improve our website and present its contents to you.  For example, we use information provided by and/or collected from your use of the website to review site usage and operations, to address problems with the site, our business, or our products and services, and to protect the security or integrity of the website and our business.  Our servers may collect the domain names and IP Addresses of visitors, as well as other information about your visit. This information is aggregated to measure the number of visits, average time spent on a website, pages viewed, and other metrics.
• For testing, research, analysis, and product development. This research is compiled and analyzed on an aggregated basis to prevent the identification of personal information relating to any one individual.
• As necessary or appropriate to protect the rights, property, or safety of us, our customers, or others.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information in accordance with any applicable laws.

6. Reasons we share information
We promise to use your personal information only in ways that are compatible with this privacy policy and will never sell your information under any circumstances.

We may transfer or otherwise disclose information collected from and about you for the following purposes:

• To our service providers, suppliers, and business associates, if the disclosure will enable them to fulfill your request for products or services on our site.
• To our service providers and business associates, if the disclosure will enable them to perform a business, professional, or technical support function for us.
• To other companies, credit bureaus, or government agencies in connection with issues related to fraud, credit, or debt collection.
• As necessary if we believe that there has been a violation of our site’s Terms of Use, of the law, or of our rights or the rights of any third party.
• To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

Any personal information, protected data, or content that you voluntarily upload or submit for public posting to the site (for example, comments) becomes publicly available and can be collected and used by others.  It violates the site’s Terms of Use for you to post any content that requests personally identifiable information or protected data.

7. Who has access to your information
When you visit our website and are asked to provide personal information, you may be sharing that information with our subsidiaries and service providers.  We share your information as described in “Reasons we share information” above.

8. Record Retention
We will retain your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.  We will also keep your data as long as your account is active or as necessary to provide you with services and to maintain a record of your transactions for financial reporting purposes. We retain archived copies of your information as required by law or for legitimate business purposes.

9. Cookies & Similar Technologies
We, or third-party service providers acting on our behalf, may use cookies or web beacons on our site.  A cookie is a small text file that may be stored on your computer’s hard drive when you access the site.  A web beacon is an electronic image used to recognize a cookie on your computer when you view a web page.  We may use cookies and web beacons to collect non-personal information from you, including your IP address, browser type, the duration and frequency of your visits, the pages of the site you visit, and other clickstream data.  This information may be used to:

• Recognize you when you return to the site.
• Improve and personalize your experience on our site.
• Provide you with customized advertising.
• Monitor site usage and analyze visitor behavior.

You may decline cookies, but doing so may prevent you from using certain features on our site.  You also may be able to make some web beacons unusable by rejecting cookies.  Check the “Help” menu of your browser to learn how to change your cookie preferences.

Most web browsers let you choose whether to accept cookies.  Most also allow you to delete cookies that are already set.  The choices available and the mechanism used will vary from browser to browser.  Such browser settings are typically found in the “Options,” “Tools,” or “Preferences” menu. You may also consult the browser’s “help” menu. For example:

Cookie settings in Edge
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

There are online tools available for clearing all cookies left behind by the websites you have visited, such as www.allaboutcookies.org.  Usually, deleting cookies will anonymize the information associated with the pixel, and a website will not receive any further associated information.

10. Security of Personal Data
We have implemented an information security program that incorporates administrative, technical, and physical controls designed to safeguard your confidential, personal, and protected data. While we use reasonable efforts to protect your personal information, we cannot guarantee the absolute security of your data submitted through this website.

Please refrain from sending us confidential or protected data via this website or any other insecure method. We offer separate, secure messaging and file transfer systems for sensitive and protected data. Please contact your account manager for details on how to send confidential and protected data electronically.

11. Third Parties
This Privacy Policy only addresses the collection, processing, and use (including disclosure) of information by us. This site may contain various links to third-party websites. These sites may provide additional information, goods, services, and/or promotions. These sites are owned and operated independently of Quick Reliable Printing and have their own separate privacy and data collection practices. Any information you provide to these websites will be governed under the terms of their privacy policy, if any. Quick Reliable Printing has no responsibility or liability whatsoever for the independent actions or policies of these independent sites. It is not responsible for the content or privacy practices of such sites.

12. Additional Privacy Information

Transfer of Data
We are based in the United States, and any personal data collected from this website may be transferred to and processed within the U.S. The privacy protections and the rights of authorities to access your personal information in the U.S. may not be equivalent to those in your home country. By submitting your personal data, you’re agreeing to this transfer, storing, and/or processing of data.

Children’s Privacy
This Website is not directed to or designed to solicit individuals under the age of 13. Under the Children’s Online Privacy Protection Act (“COPPA”), we do not knowingly collect or store any personal information, even in aggregate, about children under the age of 13. If we discover we have received any information from a child under the age of 13, we will delete that information immediately. If you believe that we have any information from or about anyone under the age of 13, don’t hesitate to get in touch with us at info@qrp.ink.